The recent Coronavirus emergency and the increasingly stringent national and regional measures, besides forcing many workers to smart-working, are putting some sectors under pressure.
Pharmacies, para-pharmacies, doctors and all activities involved in the healthcare are clogged with phone calls. Supermarkets, shops and businesses that offer home deliveries need to handle a large amount of orders. Even professional agents who are in direct contact with customers to offer support of all kinds are in the eye of the storm.
How can you handle all these pressing requests efficiently? How can you use Whatsapp productively?
Customer support in the B2C sector is now simpler, and Freshworks offers you the solution to this problem. Today, the Freshchat integration with Whatsapp Business is even simpler and more convenient, and allows you to take your business to another level.