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A Modern Phone System without Hardware, Downloads or Maintenance Costs

 

Freshcaller is the cloud-based solution for your Voip Call Center to offer a pleasant experience without expensive costs and complex software.

 

What Can You Do with Freshcaller?

COMPLETE CONTEXT FOR YOUR TEAM, EVEN REMOTELY
CUSTOMIZABLE AND SCALABLE CLOUD SOLUTION
IVR, AUTOMATIC RECORDER AND VOICEMAIL

Introduce the Right Phone System for Your Business

Not sure how to handle your calls smoothly?

Thanks to the smart options, you can allow your Sales and Support teams to manage customer calls and queues as quickly as possible. Set up personalized voicemail messages based on individual call scenarios. You can also set up a multilevel IVR auto responder for incoming calls.

Want to improve the performance of your call center agents?

Manage your call center using the Freshcaller live dashboard. It lists you in real time all the calls that are taking place in your virtual call center. It also lists all calls on hold along with the availability status of your agents. Analyze the dashboard to optimize the performance of your call center.

Need secure and protected conversations?

Freshcaller respects the highest standards of privacy and data security, in compliance with GDPR regulations. All call data, even recordings, are in an encrypted format. The cancellation of the account means that all data associated with it are deleted.

Are your employees having trouble finding information about your customers?

Integrate Freshcaller with Freshsales or Freshdesk, and connect calls to tickets or leads in minutes. Allow your team to have a 360° view on your customers.

Need a system to work wherever you are?

Freshcaller is the phone system that you can carry in your pocket! Your employees will be able to answer calls wherever they are. Thanks to the mobile app for iOS and Android, you can answer and view conversations with a click.

Get More Thanks to Kahuna

At Kahuna, in addition to offering the best solutions for your company, we guide you step by step in the process of Innovation and Digital Transformation.

We put our experience, expertise and passion at your disposal to develop strategies in line with your corporate needs.

Thanks to our specialization in Freshworks solutions and the accurate analysis of your business, we are able to offer you the winning combination to improve and enhance your business, making your team competitive and efficient:

Our support doesn’t stop at implementation strategies. We, at Kahuna, establish a real personal relationship with our customers. We help you develop the right skills and knowledge to be able to face all the challenges of an increasingly digital world.

Advisory
We carefully examine your business and your skills to develop the most suitable strategy for you
Change Management
We support you throughout implementation and change process within your company
Go Live
We give your project ready to be used by all your employees and collaborators
Support and Training
We are always available to support you even after the implementation

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Are you ready to try Freshcaller?