Magazine

Want to improve IT management? Find out today how Freshservice can help you optimize the admin experience.

Boost your sales team’s productivity with sales workflow automation using Freshsales tools. Discover more today.

What can we learn from the Amazon customer experience? Here are some customer service tips and how to implement them.

One aspect of the customer experience is IT helpdesk levels and they are important tools for providing assistance to consumers. Manage them from a...

From document processing to orientation, Freshservice is an employee onboarding software that streamlines activities from day one.

How to Achieve Customer Satisfaction? Discover How Freshdesk can help you have a significant impact on your customer service management.

Do you want to improve your business performance? Learn which service desk KPIs are suitable to monitor with Freshservice.

Optimize Customer Service. Management ticket priority with Freshdesk, the ideal tool for handling requests.

Do you know what is ITSM and ITOM? Both refer to IT service management; discover the key differences between them.

Explore the world of chatbots: Understanding their functions, interaction phases, and improve customer experience.

Discover how ITSM software management impacts business functions and the importance of investing in digital solutions.