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Surprise Your Clients at Your Fingertips

 

Freshchat is the innovative messaging solution for sales teams. Engage with your customers wherever they are – website, mobile app or social network.

 

What Can You Do with Freshchat?

Proactively engage your visitors and users
Automate repetitive tasks with smart chatbots
Interact with visitors on the web, mobile and other messaging apps

Do More than Just Chatting

Can’t offer instant support to your customers?

 

Thanks to the integrations with Whatsapp Business, Facebook Messanger and Apple Business Chat (and not only!), Freshchat allows you to answer in real time, redirect incoming calls and connect Ads. Keep all requests under control and avoid crowding in the operational queues by remaining unresolved.

Want to automate your responses without giving up attention to the customer?

 
Freshchat offers you intelligent chatbots dedicated to your Sales and Support teams. The bot is able to understand user’s intent and sends a precise answer, activates a conversation based on your goals or involves your agents when necessary.

Your funnel doesn’t work as you would like?

 
Run hyper-targeted campaigns that move people faster through your funnel. Grow leads, conquer new users, increase your reputation for customers and re-engage users by sending targeted emails, in-app messages and pushes.

Want to integrate the chat with your Helpdesk, CRM or Service Desk?

Meet your customers’ needs  and connect Freshchat to the tools you already use (Freshdesk, Freshsales, Freshservice or third-party apps) to get a complete view of your customers and to interact with them in real time.

Get More Thanks to Kahuna

At Kahuna, in addition to offering the best solutions for your company, we guide you step by step in the process of Innovation and Digital Transformation.

We put our experience, expertise and passion at your disposal to develop strategies in line with your corporate needs.

Thanks to our specialization in Freshworks solutions and the accurate analysis of your business, we are able to offer you the winning combination to improve and enhance your business, making your team competitive and efficient:

Our support doesn’t stop at implementation strategies. We, at Kahuna, establish a real personal relationship with our customers. We help you develop the right skills and knowledge to be able to face all the challenges of an increasingly digital world.

Advisory
We carefully examine your business and your skills to develop the most suitable strategy for you
Change Management
We support you throughout implementation and change process within your company
Go Live
We give your project ready to be used by all your employees and collaborators
Support and Training
We are always available to support you even after the implementation

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Freshservice is an easy-to-configure cloud-based IT Service Desk solution based on ITIL best practice, increasing your efficiency and productivity.

Are you ready to impress your customers with Freshchat?