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Centro Medico Santagostino

Centro Medico Santagostino is a network of complete specialist health centers, the first in Italy to experiment a healthcare model that combines high quality and affordable rates.

Founded in 2009, Centro Medico Santagostino was created to respond to a growing and unsatisfied need of a large part of the population: a high-level, economically accessible specialist medicine, which also covers the areas discovered by the NHS – such as dentistry, psychotherapy, speech therapy and others – where the offer is almost exclusively private and has medium high prices.

The Story

Centro Medico Santagostino offers high quality services, accessible and widespread, respecting the times of its users.

Centro Medico Santagostino

Proactive Internal Support 

Centro Medico Santagostino manages a dense network of health centers and, therefore, being able to manage and respond promptly to all internal requests from its branches is very important to guarantee an excellent medical service to its patients.

Freshservice Healthcare

An Internal Service Desk to Monitor its Health Centers

Through the construction of an internal Service Desk portal, Centro Medico Santagostino manages to register all the electro-medical assets, and therefore continuously monitor any malfunctions.

Freshservice Healthcare

Effective management and prompt response to internal requests

Thanks to Freshservice, Centro Medico Santagostino  is able to manage and track all internal requests and offer a resolution in a few moments.

In addition, Freshservice allows them to track all incidents related to departments or electromedical assets to make a rapid escalation on its suppliers.

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